HOOK’D LLC
TERMS AND CONDITIONS
Last Updated: November 6, 2026
HOOK’D LLC (“HOOK’D,” the “Company,” “we,” “our,” or “us”) is a Tennessee-based matchmaking service dedicated to helping individuals develop meaningful connections through personalized introductions and curated matchmaking experiences.
Unlike conventional online dating platforms, HOOK’D takes an individualized approach to matchmaking. We review member profiles, consider individual preferences and compatibility, and seek to facilitate introductions that have the potential to develop into meaningful relationships.
These Terms and Conditions govern your access to and use of the HOOK’D website, services, and matchmaking programs.
1. Acceptance of Terms and Conditions
By accessing our website, creating a profile, registering as a member, or participating in any HOOK’D matchmaking services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy, which is incorporated herein by reference (collectively, the “Agreement”).
If you do not agree with these Terms and Conditions or our Privacy Policy, you must not access or use our website or services.
We reserve the right to modify these Terms and Conditions from time to time to reflect changes in applicable laws, business practices, or services offered.
If we make material changes, we will provide notice through reasonable means, which may include email notification or a notice posted on our website. Your continued use of our website or services following the effective date of any revisions constitutes acceptance of the updated Terms and Conditions.
These Terms and Conditions supersede any prior website terms relating to the subject matter addressed herein. Any separate written membership or service agreement will govern specific membership terms where applicable.
2. Eligibility
To become a member of HOOK’D or participate in our matchmaking services, you must:
Be at least eighteen (18) years of age.
Have the legal capacity to enter into a binding agreement.
Provide accurate, current, and complete information about yourself.
Be genuinely interested in participating in the matchmaking process.
Agree to conduct yourself respectfully and honestly when interacting with other members and HOOK’D representatives.
By registering, you represent and warrant that you satisfy these eligibility requirements.
HOOK’D reserves the right to refuse membership, suspend an account, or terminate participation if we determine that an individual does not meet these requirements or has violated this Agreement.
3. Our Matchmaking Services
HOOK’D provides personalized matchmaking services designed to facilitate introductions between individuals based on personal preferences, interests, compatibility considerations, and other information provided during the registration process.
Our services may include:
Individual review of member profiles and submitted information.
Consideration of personal preferences, interests, and relationship goals.
Identification of potentially compatible members.
Facilitation of introductions between members.
Communication and coordination regarding potential introductions.
Follow-up communications intended to gather feedback and improve future matchmaking experiences.
The specific services available to members may change from time to time.
HOOK’D reserves the right to modify, expand, suspend, or discontinue any aspect of its services at its discretion.
3.1 Individual Profile Screening
HOOK’D individually reviews member profiles and submitted information as part of its matchmaking process. This review is intended to assess profile suitability, authenticity as represented by the information submitted, and potential compatibility with other members.
However, HOOK’D does not conduct criminal background checks, formal identity verification, employment verification, financial checks, or other formal background investigations on members.
Our individual profile review should not be interpreted as a guarantee that a member's identity, personal history, employment, relationship status, or other representations have been independently verified.
Members are responsible for exercising their own judgment and taking appropriate precautions when communicating with or meeting other individuals.
3.2 No Guarantee of Introductions or Matchmaking Outcomes
HOOK’D makes reasonable efforts to facilitate introductions based on the information available to us and the preferences communicated by our members.
However, matchmaking involves subjective preferences, individual circumstances, availability, and other factors beyond our control.
Accordingly:
We do not guarantee that any member will receive a particular number of introductions.
We do not guarantee that a suitable match will be identified.
We do not guarantee that an introduction will result in a date, relationship, or long-term partnership.
We do not guarantee that another member will accept an introduction or respond to communications.
We do not guarantee any particular matchmaking outcome or timeframe.
Current Free Membership Tier: All memberships currently offered through HOOK’D are free of charge. Free-tier membership does not include any guaranteed minimum number of introductions, matches, dates, or other matchmaking outcomes.
The availability and frequency of introductions depend on the size and composition of the membership pool, individual preferences, compatibility considerations, and other factors.
4. Memberships, Fees, and Future Payment Services
4.1 Current Membership Structure
At the time of publication of these Terms and Conditions, HOOK’D offers free-tier memberships. Members are not currently charged membership fees, recurring subscription payments, or automatic renewal charges for participation in the free membership tier.
4.2 Future Paid Memberships
HOOK’D may introduce paid membership plans, premium matchmaking services, subscription packages, or other fee-based offerings in the future.
Any future paid membership or subscription offering will be presented with its applicable pricing, payment frequency, service duration, renewal terms, and cancellation policies before enrollment.
By enrolling in any future paid membership or recurring subscription, you will be required to affirmatively agree to the applicable payment terms.
HOOK’D will not impose recurring membership charges or automatic renewals on current free-tier members simply because paid membership options are introduced in the future.
4.3 Future Payment and Cancellation Policies
Specific payment, cancellation, refund, and renewal provisions applicable to future paid services will be disclosed separately at the time those services become available.
Where applicable, members will be required to review and accept the relevant membership or service agreement before purchasing a paid offering.
5. Member Responsibilities and Accuracy of Information
The quality of our matchmaking services depends on the accuracy and completeness of the information provided by our members.
By becoming a member, you agree to:
Provide truthful and accurate personal information.
Submit recent and reasonably representative photographs.
Accurately describe your relationship goals, interests, preferences, and personal circumstances.
Update your profile if material information changes.
Refrain from misrepresenting your identity, age, relationship status, or intentions.
Treat other members and HOOK’D representatives with courtesy and respect.
Use the services only for their intended matchmaking purposes.
You acknowledge that inaccurate, misleading, or incomplete information may negatively affect the matchmaking process and the experience of other members.
HOOK’D reserves the right to remove or suspend profiles containing false, misleading, offensive, or otherwise inappropriate information.
6. Member Conduct and Prohibited Activities
HOOK’D is intended to facilitate genuine personal connections in a respectful and safe environment.
Members agree not to:
Harass, threaten, intimidate, or abuse other members.
Engage in discriminatory, hateful, or sexually inappropriate conduct.
Impersonate another person or misrepresent their identity.
Use the services to solicit money, financial assistance, or commercial transactions.
Engage in fraudulent, deceptive, or otherwise unlawful activities.
Distribute spam, unsolicited advertising, or promotional material.
Share another member's private information without permission.
Attempt to exploit, manipulate, or otherwise harm another member.
Use the website or services for any unlawful purpose.
Interfere with the operation or security of the HOOK’D website or services.
HOOK’D reserves the right to investigate reported misconduct and take appropriate action, including restricting access, removing profiles, suspending memberships, or permanently terminating participation.
7. Personal Safety and Member Interactions
Personal safety is important to HOOK’D. However, we cannot guarantee the identity, intentions, conduct, or personal circumstances of any member.
Although we individually review profiles, we do not perform formal background checks or independently verify all information submitted by members.
Members acknowledge and agree that:
They are responsible for exercising reasonable caution when interacting with other members.
They should independently assess the accuracy of information provided by potential matches.
They should avoid sharing sensitive personal or financial information with individuals they have not established trust with.
They should arrange initial meetings in public places.
They should inform a trusted friend or family member of their plans when meeting someone for the first time.
They should immediately discontinue communication and report suspicious or inappropriate behavior to HOOK’D.
HOOK’D is not responsible for the actions, statements, conduct, or omissions of individual members, whether occurring online, in person, or through any other form of communication, except to the extent liability cannot be excluded under applicable law.
Any interaction or meeting between members is undertaken voluntarily and at the members' own discretion and risk.
8. Confidentiality and Privacy
HOOK’D recognizes that matchmaking involves the collection and handling of personal information, including potentially sensitive details about members' preferences, interests, relationship goals, and personal lives.
We are committed to handling member information responsibly and in accordance with our Privacy Policy and applicable laws.
By using our services, you acknowledge that certain information may be collected, stored, processed, and used for purposes including:
Creating and maintaining your member profile.
Evaluating potential compatibility with other members.
Facilitating matchmaking introductions.
Communicating with members regarding services and introductions.
Gathering feedback to improve matchmaking experiences.
Administering and maintaining our business operations.
HOOK’D may use third-party service providers, including customer relationship management (CRM) platforms, to support the administration of member profiles, communications, and matchmaking services.
Such providers may process member information on our behalf in accordance with applicable contractual arrangements and our Privacy Policy.
Members agree not to disclose another member's confidential or personal information without that individual's consent.
Our complete practices regarding the collection, use, storage, and disclosure of personal information are described in our separate Privacy Policy.
9. Communications
HOOK’D may communicate with members regarding their profiles, membership status, matchmaking services, introductions, feedback, and other matters related to their participation.
We currently use a separate third-party customer relationship management (CRM) platform to administer and facilitate member communications.
Communications may include service-related emails, notifications, and other communications supported by our CRM platform.
HOOK’D does not currently use SMS text messaging as a method of member communication or operate an SMS messaging or marketing campaign.
Members should ensure that the email address and other contact information provided during registration remain accurate and current.
Any future changes to our communication methods will be implemented in accordance with applicable laws and our Privacy Policy.
10. Intellectual Property Rights
The HOOK’D website and its entire contents, features, and functionality, including text, graphics, logos, images, videos, software, designs, and other materials, are owned by HOOK’D LLC, its licensors, or other providers of such material and are protected by applicable intellectual property laws.
These Terms and Conditions permit you to use the website for your personal, non-commercial purposes only.
You may not:
Reproduce, distribute, or publicly display website content without prior written permission.
Modify or create derivative works from HOOK’D materials.
Use the HOOK’D name, logo, or branding without written authorization.
Commercially exploit any content, materials, or services provided through the website.
Copy or distribute proprietary matchmaking materials or processes.
All rights not expressly granted under these Terms and Conditions are reserved by HOOK’D LLC.
11. Third-Party Services and Links
The HOOK’D website and services may incorporate or rely upon third-party platforms, applications, software, or service providers, including CRM and communications platforms.
We may also provide links to third-party websites or resources for informational or convenience purposes.
HOOK’D does not control all third-party websites, platforms, or services and is not responsible for their content, availability, privacy practices, or independent operations.
Your use of third-party services may be subject to separate terms and privacy policies established by those providers.
12. Website Access and Availability
HOOK’D reserves the right to modify, suspend, restrict, or discontinue any portion of its website or services at any time.
We do not guarantee that the website or services will always be available, uninterrupted, secure, or free from errors.
We may temporarily restrict access for maintenance, updates, security concerns, or other operational reasons.
Members are responsible for maintaining the equipment, internet connection, and other resources necessary to access the website.
13. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE HOOK’D WEBSITE AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.
HOOK’D LLC MAKES NO EXPRESS OR IMPLIED WARRANTIES REGARDING THE WEBSITE, SERVICES, OR MATCHMAKING OUTCOMES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
WITHOUT LIMITING THE FOREGOING, HOOK’D DOES NOT WARRANT OR GUARANTEE:
THE ACCURACY OR COMPLETENESS OF MEMBER-SUBMITTED INFORMATION.
THE IDENTITY, CHARACTER, OR INTENTIONS OF ANY MEMBER.
THE AVAILABILITY OF COMPATIBLE MEMBERS.
THE NUMBER OR FREQUENCY OF INTRODUCTIONS.
THE SUCCESS OF ANY INTRODUCTION OR RELATIONSHIP.
THAT THE WEBSITE OR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.
HOOK’D DOES NOT GUARANTEE THAT ANY MEMBER WILL FIND A ROMANTIC PARTNER OR ACHIEVE A PARTICULAR RELATIONSHIP OUTCOME.
NOTHING IN THIS SECTION EXCLUDES WARRANTIES OR RIGHTS THAT CANNOT LAWFULLY BE EXCLUDED UNDER APPLICABLE LAW.
14. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, HOOK’D LLC, ITS AFFILIATES, OWNERS, EMPLOYEES, REPRESENTATIVES, AGENTS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO:
YOUR ACCESS TO OR USE OF THE WEBSITE OR SERVICES.
YOUR INTERACTIONS OR COMMUNICATIONS WITH OTHER MEMBERS.
THE CONDUCT OR ACTIONS OF OTHER MEMBERS.
THE ACCURACY OR INACCURACY OF MEMBER-SUBMITTED INFORMATION.
THE SUCCESS OR FAILURE OF ANY MATCHMAKING INTRODUCTION.
ANY INTERRUPTION OR UNAVAILABILITY OF THE WEBSITE OR SERVICES.
UNAUTHORIZED ACCESS TO OR USE OF INFORMATION, EXCEPT TO THE EXTENT CAUSED BY OUR FAILURE TO MEET A NON-WAIVABLE LEGAL OBLIGATION.
THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY ASSERTED, INCLUDING CONTRACT, TORT, NEGLIGENCE, OR OTHERWISE, EVEN IF HOOK’D HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOTHING IN THESE TERMS SHALL EXCLUDE OR LIMIT LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
15. Indemnification
You agree to defend, indemnify, and hold harmless HOOK’D LLC, its owners, employees, representatives, agents, affiliates, and service providers from and against claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to:
Your violation of these Terms and Conditions.
Your misuse of the website or services.
Your fraudulent, unlawful, or misleading conduct.
Your violation of another person's rights.
Your interactions with other members, to the extent arising from your wrongful acts or omissions.
This indemnification obligation shall apply to the extent permitted by applicable law.
16. Suspension and Termination
HOOK’D reserves the right to suspend, restrict, or terminate access to the website or matchmaking services at its discretion if:
A member violates these Terms and Conditions.
A member provides false or misleading information.
A member engages in inappropriate, threatening, or unlawful conduct.
A member's participation creates a potential safety or reputational concern.
Continued participation is otherwise inconsistent with the purpose or operation of HOOK’D.
Members may discontinue their participation at any time by contacting HOOK’D through the contact information provided on our website.
Termination of membership does not automatically eliminate any obligations that accrued before termination or any provisions that by their nature should survive termination.
17. Geographic Restrictions
HOOK’D LLC is based in the State of Tennessee, United States.
Our website and services are intended primarily for individuals located within the United States.
We make no representation that our website or services are appropriate or available for use in other jurisdictions.
Individuals accessing our website from outside the United States do so on their own initiative and are responsible for compliance with applicable local laws.
18. Governing Law and Jurisdiction
These Terms and Conditions and any dispute or claim arising out of or relating to the website, services, or this Agreement shall be governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict-of-law principles.
Any legal action or proceeding arising out of or relating to these Terms and Conditions shall be brought in the appropriate state or federal courts located in Tennessee, in the county where HOOK’D LLC maintains its principal place of business, unless applicable law requires otherwise.
You consent to the jurisdiction of such courts and waive objections to venue to the extent permitted by law.
19. Waiver and Severability
No failure or delay by HOOK’D in exercising any right or provision under these Terms and Conditions shall constitute a waiver of that right or provision.
If any provision of this Agreement is determined to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be modified or limited to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
20. Entire Agreement
These Terms and Conditions, together with our Privacy Policy and any applicable separate membership or service agreements, constitute the agreement between you and HOOK’D LLC regarding your use of the website and services.
They supersede all prior understandings or agreements relating to the same subject matter, except where a separate written agreement expressly provides otherwise.
21. Contact Information
HOOK’D LLC welcomes questions, comments, and concerns regarding these Terms and Conditions, our website, or our matchmaking services.
Please contact us using the contact information provided on our website.
HOOK’D LLC
State of Formation: Tennessee
Website: https://hookd.date
Email: inquiries@hookd.date
Business Address: 106 Shorecrest Circle, Hendersonville, TN 37075